Helping entrepreneurs build their pitches rapidly.
(My first AI project)
In a competitive capital environment, founders and entrepreneurs often struggle to get their ideas off the ground. To increase funded projects, we worked on a product that would allow founders to receive a pitch, organize their files, and redraft as needed
This case study is based off of a project that is still ongoing. This page will be updated as the product and process progress.
Overview
A self-service product that allows users to create crafted pitches.
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Lead Designer -
Discovery, Research, Design, Prototyping, User Testing, Strategy, and Architecting -
UX Research
Data Synthesizing
Generative Research
A/B Research
Surveys
Usability Testing
Research Reports
Affinity Diagramming
Creating Insights
Reporting to C-Suite Executives
Sitemapping
Prototyping
Product Ideation and Iteration
Presentations on progress across various teams
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Founders of The Pitchery
Marketing Team
Development Team
The Problem
How do we create a product that is both scalable, self-service, while still providing a concierge service?
The challenge was to work within the client's need of freeing up their time to reinvest back into their business and of meetings users' needs of a faster, less disparate, pitch generation process with a sense of guidance.
How do we balance meeting user needs of communication, coaching, & involvement while meeting stakeholders' needs of having more time to reinvest back into their business?
Discovery
Before diving into design, I conduct a thorough UX/UI analysis of the existing product.
This involves conducting five generative research interviews and one ethnographic interview to gain a deep understanding of the current system, identify gaps and pain points, and observe how users navigate multiple systems to accomplish their goals.
By starting with this research, I ensure that the new product aligns with users' needs and addresses their challenges.
Design
With ambitious goals to launch within 6 weeks, we began testing and analysis right away.
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•Wireframe: Overall product layout and structure. We knew for v.1 the product would offer the most essential features to meet needs of setting their bids, purchasing a product, and getting sellers to compete for more customers.
•Styles and Design Systems: We created completely original components to build out the design system.
•Design: Once wireframes were reviewed by the larger team we designed individual screens for all cases and instances. We followed a straightforward pace for this project and as the product designer I was deeply involved in feedback, interviews, collaboration with cross-functional teams, UX Reviews, and requirements. The main principle we followed was intuitive use and ease of navigation.
•Prototype: To ensure accurate and comfortable showcase of the designs, we prototyped each functionality, including all actions and states.
•Iterate: Feedback from users > feedback from business team > update designs > approval > feedback and questions from development team > design notes for handoff -
Led user interviews (generative and ethnographic).
Additionally ran user testing sessions (moderated, remote) with different user groups, gathered feedback and synthesized to future stories.
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Based on the feedback and changing business requirements we continued to develop our tool.
The Outcome
The client team was very satisfied with the product and we had great feedback and reactions during user testing. Users felt that the product was easy to navigate and were excited for future versions and to see how the product continues to develop for v.2 and v.3
Additional Features
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Version History to access any draft or pitch needed
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Save options
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After answering the tailored series of prompts users receive their generated pitch within seconds
What I learned
Privacy Assurance
As an advocate for the user I was tasked with presenting these findings to the founders and creating a strong case for our need to ethically and responsibly protect users' pitches, ideas, and privacy while using our product.
Testing
This was my first project conducting user research completely on my own. Learning how to do testing completely on my own and usability testing was helpful to learn what specifically to keep in mind when designing in the future.